Privacy Policy

Our contact details:

Name: Tom Sawyer

Address: 205-30 Hugo Crescent

Kitchener, ON, N2M 3Z2

Tom Sawyer Fitness (“TSF” or “We”) recognize the importance of your privacy and the sensitivity of your personal information. This policy outlines how we handle your personal information and sets out the steps we take to protect your privacy. This policy statement also provides information about the personal information that TSF collects, and the ways in which TSF uses, discloses and protects that personal information in Canada.

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details, health and fitness goals, fitness assessment data)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Membership information collected when joining (name, email, phone number; initial onboarding questionnaire (health and fitness goals); fitness assessments (weight, % body fat, body tape measures).

We use the information that you have given us in order to:

track progress of members in the program;
generate progress reports for members;
evaluate and update personal programs for continued progress and engagement.

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting TSF at info@tomsawyerfitness.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored online on our Customer Relationship Management software (CRM) and offline on our Fitness Assessment Software.

We keep digital personal contact, and personal fitness data for 12 months.

If the client is no longer enrolled in the program, we will then dispose your information by deleting it from our offline data base and online server.

Your data protection rights

Under PIPEDA, you have rights including:

Your right of access

You have the right to ask us for copies of your personal information.

Your right to rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing

You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@tomsawyerfitness.com, 519-590-4935 or Tom Sawyer, 205-30 Hugo Crescent, Kitchener, ON, N2M 3Z2 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

info@tomsawyerfitness.com, 519-590-4935, 205-30 Hugo Crescent, Kitchener, ON, N2M 3Z2 for data protection queries.

You can also complain to the Office of the Privacy Commissioner of Canada (OPC) if you are unhappy with how we have used your data.

The Office of the Privacy Commissioner of Canada
(OPC) address: Privacy Commissioner of Canada, 112 Kent Street, Ottawa, ON K1A 1H3

OPC website: https://www.priv.gc.ca/en/contact-the-opc/

Website privacy

Like most other commercial websites, we may monitor traffic patterns, site usage and related site information to optimize your visit to our website. We do not use cookies or any electronic means to collect personal information from you or your computer; however, our website server will automatically collect IP addresses. We may view the IP log from time to time, for example, to maintain the security of our website. We do not link the IP addresses to other personally identifiable information.

Changes to this privacy policy

We may change this Privacy Policy from time to time. Any changes will be posted on our website under privacy policy and will be made available upon request. Please check from time to time to ensure you are aware of our current policy. This policy is effective April 12, 2024.